Northern Powergrid keeps the lights on for the 8 million customers in 3.9 million homes and businesses across the North East, Yorkshire and northern Lincolnshire.
Our distribution network consists of more than 63,000 substations and 60,000 miles of overhead power lines and underground cables, spanning some 9,650 square miles.
We employ some 2,600 people to help keep the power flowing and we’re investing in future careers recruiting more 500 apprentices in the last decade with some 95% staying in our business.
We’re here 24/7 – from our online power cut map and text messaging update service to our open all hours contact centre and social media pages – ready to support our customers when they need us.
Every day we invest around £1 million in managing and improving our network to ensure we deliver a safe and reliable power supply for our customers.
Our commitment to operational excellence and customer service means that we’re always looking to improve how we do things. As we move to a low-carbon economy, new technology and digitisation are driving unprecedented change in the way energy is created and used.
The industry is responding to this change by transitioning from a traditional Distribution Network Operator (DNO) to a Distribution System Operator (DSO) model. At Northern Powergrid, we are helping to shape this transition to ensure it delivers value for our customers.
We work actively with schools to make STEM subjects attractive to everybody at school age and are working with the higher education sector to better market technical and engineering courses to all school leavers. This will help us attract, retain and develop a more balanced technical and engineering workforce that reflects the different customers and communities we are part of and serve.
We are encouraging and accelerating the change that will see more women progressing with STEM subjects – and we remain committed to encouraging this at every opportunity.
Through our involvement with Energy and Utility Skills Partnership, Academy Ambassadors, the Ahead Partnership and STEM career events – we are playing our part in showing the opportunities available in our industry to a new generation of people. We want the strongest workforce possible, which means drawing from the widest possible group of people, reflecting the diversity of the regions we serve.
We actively promote the profile of woman in engineering and the fantastic exciting career choices within our business and wider industry by highlighting those females in engineering roles within our company.
Our recruitment processes fully support this approach ensuring we focus on the skills and expertise people can bring to our business.
“Northern Powergrid is dedicated to raising the profile of Woman in Engineering and has stimulated my passion to encourage girls to take STEM subjects. Membership with WISE will help enable our business to continue to improve gender balance in our industry.
My interest in engineering started in sixth form – when companies like Northern Powergrid and I hope that by winning this award I will inspire others to take STEM subjects and consider a career in one of the most diverse and exciting industries going.”
-Sarah Marsden, Project Engineer