Hilti (GB) Limited
Who are Hilti (GB) Limited?
Founded in 1941 in Liechtenstein, Hilti remains a family business owned by the Martin Hilti Family Trust. Specialising in construction technology, Hilti is a global market-leader providing system solutions, technology and services for construction professionals. Today Hilti operates in over 120 countries across 6 continents and has had a base in the UK since 1958.
With 4-5% of global sales invested in research and development every year, Hilti are fully committed to investing in innovation, bringing two waves of new products to the UK every year.
At Hilti, the customer is at the heart of everything we do and we continually strive to improve their experience by building lasting partnerships. Our ‘Champion 2020’ strategy identifies ‘product and service differentiation’ and ‘direct customer relationship’ as two of four strategic imperatives to reach our purpose to: ‘passionately create enthusiastic customers and build a better future’. Underneath these pillars are ‘high performing global team’ and ‘operational excellence’.
Hilti strive to create a caring and inclusive working environment that is lived in our culture across the entire organisation. At our foundation are a set of core values are recognised as vital to the success of our business; integrity, teamwork, courage and commitment.
For our customers, this is quite literally driven by our 300 Account Managers, who go out in their distinctive Hilti vans, packed with the latest innovations, providing a personal point of contact in their local area. Each new Account Manager undergoes an intensive four week programme, training them to be experts in their respective areas of the business. Backed up by our expert engineering teams, our customers trust us to help them get the job done.
Our direct sales model, grounded by our core values and culture, alongside continued investment in innovation and our unique service offering; sets us firmly apart from our competitors and provides a solid platform for sustainable growth.
What projects / schemes / initiatives to support women’s recruitment, retention and progression in STEM are Hilti (GB) Limited involved in?
At Hilti, gender diversity is an issue we’ve been focusing on since 2009 as part of our wider Diversity and Inclusion (D&I) Strategy which focuses on fostering diversity across the ‘3 Gs’: Gender, Generation and Global. In that period, we have quadrupled our female workforce reaching 30% in 2016, compared to an industry average of just 14%, however we recognise a need to continue to grow in this area and work to re-balance our workforce, particularly at senior levels.
In order to ensure our D&I Strategy is properly implemented, Hilti approach it as a central business issue, rather than a sideline topic. By embedding it in our Champion 2020 global corporate strategy from the very start, Hilti places D&I as a top management concern. To ensure the whole leadership team were on board with the strategy and understood what D&I means, all team leaders and directors undertook the ‘Beyond Bias’ training course which focuses on removing unconscious bias from recruitment and development decisions. In follow-up to this, we are in the process of rolling out the next phase of D&I training to all team leaders across the business.
A key element of our D&I strategy is the drive to attract and retain talent. It is widely recognised that there is a skills shortage across the construction and technology industries, so competition is fierce to attract and retain talented people. We want to ensure that Hilti has access to the widest pool of talent possible, attracting both men and women. Once we’ve recruited these talented people, we need to ensure that our working culture empowers all of our people to perform to the best of their ability, and benefit from opportunities for advancement and career progression. Hilti have a great track record for developing our people from within and we must continue to leverage this strength to develop women with more flexible career paths.
At Hilti, we understand that diverse teams achieve higher performance with evidence of better decision making and a more innovative and creative mindset. These elements are critical to our continued success as a business and we recognise that our clients in the construction industry face similar challenges.
In order to raise the profile of Hilti as an employer of choice for a diverse range of candidates, we have engaged in a variety of targeted career events and open days, including a #NotJustForBoys campaign.
We also created a series of ‘Day in the life videos’ following Hilti employees in a six of our key job functions including Sales,Management, Engineering and Support Roles and a ‘Women@Hilti’video to show potential candidates what it’s really like to work for Hilti. These have proved very helpful in breaking down some of the barriers associated with working in the Construction Industry.
In order to attract more talented women, we recognise the need to engage with external partners and in early 2016, we collaborated to establish a new North-West National Association of Women in Construction (NAWIC) Region and are also part of the International ‘Own It!’ Network.
In addition, Hilti work with key Engineering Universities and Business Schools across the UK and Ireland to recruit a balanced group of new graduates but also target women looking to return to work after having a family through collaboration with selected job search engines aimed at working mums.
Fostering an inclusive corporate culture
Hilti recognises that people are our greatest asset and invests heavily in developing an inclusive corporate culture. In order to steer the organisation and ensure we develop in the right way, we employ a “Spirit Sherpa” in every county. They facilitate regular ‘Team Camps’ to engage employees in ‘the Hilti Way’ and provide a safe and neutral environment to build as a team and offer constructive feedback on areas in which we can improve. We spent 25,000 working days on corporate culture workshops globally in 2015 and more than 23,000 employees will attend a Team Camp in 2016 with the primary focus on D&I.
Inclusion at Hilti is not only about integrating employees with different values, ideas and opinions but is first and foremost, a frame of mind. With this, the company aims to create an inspiring working environment that allows employees to be themselves and to thrive by seeing the world through the eyes of others.
Why did Hilti (GB) Limited join WISE?
We believe that a diverse workforce with equal opportunities is essential for our business and have anchored Diversity and Inclusion (D&I) in our Champion 2020 corporate strategy. We focus on fostering diversity across ‘the 3 Gs’: Gender, Generation and Global and invest in initiatives to drive this through our business. WISE provides us with a platform to engage with customers and industry stakeholders on this topic; sharing best practices and working to attract, retain and develop more women in our industry.
Region Head, Northern Europe