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Tectre1012 - Pre-Sales Support - Graduate

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Job Details

  • Permanent
  • £26,000-£30,000
  • Bracknell
  • Closes 5th December 2017
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Our client is a large IT distributor serving its B2B IT Reseller community clients with support for the technologies which they sell. The organisation provides hardware (Servers, Storage and Networking components) and Software, and has relationships with all the major vendors such as Cisco and IBM, Avaya, HP as well as Microsoft, VMWare, Symantec et al. It is part of a larger global company and is growing year on year, offering real opportunity to its teams in terms of career potential and in exciting technologies to work with. The company culture is one where they love to see people grow and flourish and where integrity and mutual respect is offered internally and to the reseller community being served. Within and without, the organisation believes in partnering and teamwork to help them achieve their goals.

The company is now looking to hire a graduate with a passion for technology to join their technical pre-sales team.

A Presales Technical person will typically work alongside the sales person within an organisation to help their customers (in this case the reseller) fully understand the technical capabilities of hardware or software, and to help them select the right solution for their specific needs. They may be called on to help build responses to tendering documents or proposals. They will usually need to work on the detailed configuration of the hardware or software being purchased. They need to be great communicators, and need to have a real interest in technology. Sometimes technical presales people are asked to demonstrate the technology being sold, which means they need to understand it better than most, and be able to field any kind of question.

For this reason, great technical pre-sales people can concentrate long enough to read and fully understand the manuals and then they can translate technological aspects of a product or solutions into laypersons terms. Sometimes, pre-sales technical people are asked to build proofs-of-concept, which means that they get to build the solution for real, but scaled down, in order to prove to a client that it can be done, or that it can meet the technical requirements. Finally, presales technical people have to show-off what the technology can do, and this is often in the form of presenting to small groups of people to explain technologies, or sometimes to teach others how technology works.

Key Skills Requirements

  • Must be happy to attend training or read a manual and learn about a technology so that they can pass their knowledge on
  • Really needs to be a good communicator (in all forms, to all levels of technology awareness)
  • An interest in technology and being the first to know about a technology is highly desirable
  • Attention to detail is an important attribute as is listening. It is important to understand the client’s requirements fully.
  • An awareness of markets and competition would be really useful.

After a full induction and tours of the organisation, the new technical pre-sales person will be given a personal development plan and training to bring them up to speed with the role. There will be training in the workshop or classroom sense as well as learning on-the-job. This is an amazing opportunity for someone to grow into a career which straddles both technology and the market facing aspects of a company. Initially the work will be office based, but over time, after training, the pre-sales technical support person will be required to visit clients on their own sites.

How to Apply:

If you meet the above criteria for the Technical Pre-sales role please respond to this with an up to date copy of your CV to recruitment@tectre.com. If you have any problems during the application process please call the office on 01484 646724. Our office hours are between 9am - 5pm Monday through to Friday. You may not hear from us straight away due to the level of applications we receive every day. We can only respond to applicants whose skills and qualifications are suitable for this position.

Tectre is a specialist IT Recruitment Company. We support our customer in their Positive Action Campaigns for Diversity. To find out more about us please see our website at www.tectre.com.

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