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At CheckRecipient, we have the ambitious goal of protecting enterprise networks against new and intelligent cyber threats, making it impossible for sensitive information to end up in the wrong hands.
Through advanced machine learning and natural language processing (NLP), CheckRecipient prevents breaches in real-time, outsmarting traditional rule-based, admin-intensive approaches which can only report a breach after it has occurred.
Founded by a team of Imperial College engineers, we’re backed by some of the world’s leading technology investors. We work with international clients in the financial, legal and professional services sectors who trust us to find the most intelligent ways to keep their data secure.
We're delighted to announce that CheckRecipient has been selected to join the Microsoft Accelerator. The programme, which will begin in October, will provide us with unprecedented access to top Microsoft partners and customers, powerful business connections, and world-leading technical knowledge. Additionally, we’ve recently closed a fundraising round of $2.7m led by Accel and LocalGlobe and we are looking to work with the brightest minds to help us accomplish our goal and help us defend our clients against the biggest cybersecurity problems.
Client Development At CheckRecipient
Our Client Development team deals in customer success and support, driving customer engagement and retention through creative and scalable processes. You will be responsible for managing the support tickets raised by existing and new customers, offering best-in-class support via phone, email, and occasionally in person.
Our customers include some of the world’s largest financial institutions and law firms who expect an exceptionally high level of support. In this role, you will be responsible for owning the support function working closely with our technical and sales teams to provide our customers with best-in-class support and training.
We're looking for a critical problem-solver who is able to work cross-functionally and collaboratively with our sales and technical team to understand and resolve support tickets as they come into the company. You will have a strong aptitude and interest in technology, a commercial mindset and exceptional communication skills.
At CheckRecipient you’ll be growing your skill-set on an ongoing basis; regular and continuous development is something we believe in and as an employee we will seek to create opportunities for you to evolve. As the first member of our support team, the progression and scope of this role will be defined by your ambition and there are a number of career path options available.
Equality and Diversity
CheckRecipient is an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. You can read our equality and diversity statement here.
How to apply
Please attach your résumé and take the time to write a quick cover letter about why you’d like to work at CheckRecipient and specifically what attracts you to this role.
We look forward to hearing from you!