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WD164106 - Content & Commerce Product Manager

Job Details

  • Permanent, Full Time
  • Middlesex
  • Closes 6th June 2018
  • Requisition ID: WD164106
  • Required degrees: Bachelors
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Your Responsibilities:

GSK is on a journey towards digital transformation to become the global leader in bringing the best in class analytics and insights, to serve the consumer and patient. In April 2017, Emma Walmsley, formerly the Head GSK Consumer, was appointed CEO of GSK and has been vocal about her desire to accelerate GSK’s digital transformation. This strategy is far reaching and will extend to all corners of the business – from Big Data and applications of artificial intelligence in R&D to New Media in bringing to life consumer brands.

As GSK Consumer Healthcare embarks on its Digital journey, we continue to look for ways to further digitize our business by optimizing and developing new web (owned media) properties. With regards to this, we are looking for a Senior Project Manager / Business Analyst to join our Content & Commerce team.

You will be highly experienced in managing numerous projects simultaneously with the ability to participate in business analysis and possess a strong background in technology, as well as, the Software Development Life Cycle (SDLC) and Agile processes.

This is a hybrid role and responsibilities can shift throughout projects, i.e., there may be times where the position will require more PM work than BA work or vice versa. Responsibilities Include (but not limited to):
• Direct and coordinate project resources at all phases of a project, including origination, initiation, planning, execution and control, and closeout
• Develop high-level business requirements / use cases and cost estimates for projects to support business justification
• Identify and schedule project deliverables, milestones and required tasks
• Create detailed project plans, track progress, review project tasks and scope to ensure deadlines and goals are met and that projects are within scope and budget
• Manage multiple projects from small to large scale in a cross-functional environment
• Manage resources in a matrix environment
• Provide risk and issue management
• Manages communications with agency representatives, external partners, stakeholders, program staff, and users
• Effectively communicates with both technical and non-technical staff, stakeholders, end-users, and vendors
• Prepare and communicate status reports to team and management
• Provide leadership for requirements analysis and prioritization
• Elicit business requirements from key stakeholders by using interviews, document analysis, requirements workshops, competitive product analysis, task and workflow analysis
• Develop or modify procedures and standards for project reporting and software development
• Monitor and document post-implementation problems and revision requests to ensure it meets end user needs

The role is rare in that the scope for you to make an impact is very real and you will interface significantly with senior colleagues across the company in digital and across our categories, brands and key markets. This is an excellent time to be joining a highly successful market leader in the healthcare industry and drive significant technology change across the organization


At GSK we are all inspired by the difference we make and challenge ourselves every day to improve the lives of patients and consumers. That’s why we have created an environment where everyone feels valued, able to develop, contribute to our mission and be proud of what we achieve.

To support you in achieving your role and career ambitions you’ll be given the opportunity to:

• Play an important role in delivering our mission
• Be an essential part of diverse, global team
• Develop others as part of your own professional growth

Interested in Joining the Team?

During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.
If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

When applying for this role, please use the 'cover letter' of the on-line application to describe how you meet the competencies for this role, as outlined in the job requirements above.
The information that you have provided in your cover letter and CV will be used to assess your application.

Thank you for your interest in this opportunity.


Why You?

Basic qualifications:

• Bachelor’s degree; MBA or relevant technical degree preferred. Ideal candidate would have built an impressive hands-on career to date in an advanced, recognized and innovative environment.
• Experience as an IT project manager and proven history managing and delivering complex projects in the Digital (Web and Mobile) space.
• Demonstrated ability to manage multiple projects concurrently and manage vendor relations
• Excellent oral and written communication skills with ability to align stakeholders from business and IT with competing priorities
• Extensive organizational skills to manage internal and external expectations, project artifacts and budget
• A strong background in technology, analysis and critical evaluation of information gathered from multiple sources
• Experience in creating and improving processes
• Experience writing business requirements documentation (BRDs) and functional requirements documentation (FRDs), including creating workflow/process flow diagrams
• Very high level of interpersonal skills to work effectively with others, motivate team members, and elicit work output in a team environment
• Proven experience in successfully working in a team setting and ability to reconcile conflicts
• Significant experience in CPG, Tech, Agency or Media company is required
• Experience with PM tools such as Clarity, Jira, MS Project, etc., is required.
• Solid technical background with understanding and/or hands-on experience in software development and digital technologies
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
• Have a highly innovative mind-set and experience with managing a huge portfolio of websites and optimizing them through reusable templates / components, etc.
• Ability to work in close partnership with other IT functions such as IT security, compliance, infrastructure, etc. as well as partner closely with business stakeholders in the digital and category/brand organizations.
• Ability to develop and maintain productive working links with suppliers and specialist technology providers to assemble and maintain a distinctive and flexible mix of capabilities against future requirements.

Preferred qualifications:
Please see basic qualifications

Why GSK?:
At GSK we are a science-led global healthcare company. We research and develop a broad range of innovative products in three primary areas of Pharmaceuticals, Vaccines and Consumer Healthcare. Our mission is inspiring and challenging – to help people do more, feel better and live longer.

We have a significant global presence with commercial operations in more than 150 countries, a network of 86 manufacturing sites in 36 countries and large R&D centres in the UK, USA, Spain, Belgium and China.

Contact information:
You may apply for this position online by selecting the Apply now button.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK HR Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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