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WD159675 - Invoice to Settlement Process Director

Job Details

  • Permanent, Full Time
  • Greater London
  • Closes 25th April 2018
  • Requisition ID: WD159675
  • Required degrees: Bachelors
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Your Responsibilities:

Are you a passionate Finance and Procurement transformation professional looking for an opportunity to drive transformation across the Source to Pay process? If so, the Invoice to Settlement Director position could be the role for you. GSK is looking for a strong Finance and/or Procurement professional to help improve the buying and supplier experience, as well as reduce our GSK cost to serve.

This position will have global remit owning the Invoice to Settlement Target Operating Model (TOM) and strategy to ensure standardisation of process, policies, procedures and technology (across all related technology systems) focusing on global requirements with clear accountabilities and simplified contact points and hand-offs for all involved. The role will develop policies, procedures and processes that support and encourage compliant source to pay behaviours and practices enterprise wide across GSK. The role will devise the reporting and monitoring requirements to ensure global standard and consistent KPIs and VOC are in place, tracked and achieved.

You will have the opportunity to work closely with other Sub-Process Directors within the Source to Pay process and the GPO, as well as colleagues in Finance and Procurement to ensure end to end process connectivity and to address any productivity issues associated with the deployment of the new platform.

This Invoice to Settlement Process Director will also be accountable for the delivery of major projects and transformation impacting the relevant sub-process.
You will have five main accountabilities in this role: diagnosis, design, performance, advocacy and governance, and supporting major projects delivery.

Sub-Process Strategy Review

The Invoice to Settlement Process Director will continually review and challenge the outcomes of the relevant Invoice to Settlement process in line with and feed into the end-to-end Global Source to Pay strategy to improve the buying and supplier experiences, as well as reduce our cost to serve through driving towards a simpler operating model, enabling business growth, and strengthening governance and risk management.

Performing internal and external benchmarking of process design and performance;

Interacting as the Invoice to Settlement Process expert with key process stakeholders, including Finance Services, Procurement, Finance Directors and Business Partners, business leaders, and suppliers to understand current and emerging business demands on the process, as well as usability pain points that may exist;

Working closely with Finance, Procurement, Finance Business Partners, the Risk & Control Team, the Corporate Controller, GSK Audit and Assurance, business leaders, and suppliers to understand the current and emerging risk management demands on the process;

Defining and monitoring user/customer satisfaction with process outcomes;

Sub-Process Design

The Invoice to Settlement Process Director will take the lead on the overall design of the relevant sub-process, feeding into the GPO who has the overall design authority for the end-to-end source to pay process, whilst ensure all delivery locations converge on a single set of GSK process operating standards.

The Invoice to Settlement Process Director will have the responsibility to review, validate and design process changes prior to proposals to change any aspect of the process, including IT systems or service delivery activities etc. The Sub-Process Director will work with the business to assess the process impact of business change and bring forward proposals for changes where appropriate.

Key accountabilities include:

Maintaining the definition of the Invoice to Settlement process, documentation of the existing processes and variations across GSK, including RACI and key controls;

Document and/or provide input to relevant Invoice to Settlement process policies and procedures;

Own the sub-process TOM and Taxonomy development to achieve global process standards with minimal variation for local legal, fiscal or system limitation requirements - Ensuring alignment with other source to pay sub-processes, as well as other process streams (e.g. R2R, Tax and Stats, etc.);

Reviews and prepares for approval requests to change sub-process design in all service locations and where activities within the Invoice to Settlement are touched;

The continual identification of opportunities for Invoice to Settlement process convergence, standardisation and productivity improvement across all GSK service delivery locations and where activities within the sub-process are touched;

Gate keeping, review, prioritise and filter relevant Invoice to Settlement process ERP business requirements and business changes related to or influencing the Invoice to Settlement process through a global GPO portfolio review prior to any approval.

Owner of new ERP solutions implemented within the Invoice to Settlement process - Working with IT partners to make final decisions on global standard applications and technology to support relevant business sub-process;

Support identification of application rationalisation opportunities;

Participating in key business change initiatives as the Voice of the Process;

Understands inherent and emerging process risks and ensures that the Invoice to Settlement process risks are identified, mitigated , controlled and reported appropriately;

Sub-Process Performance

The Invoice to Settlement Process Director should set the global standards for the sub-process performance by setting sub-process based objectives and targets which align and feed into the overall Source to Pay objectives.

The Invoice to Settlement Process Director will agree key performance indicators (KPIs) and VOC that will measure the effectiveness and efficiency of the sub-process. KPIs, VOC measure and targets will be set in conjunction with Global Finance and Procurement aligning to drive outcomes that are required by the customers and users of the sub-process and the GSK enterprise as a whole.

Accountabilities include:

Oversight of set of Invoice to Settlement process KPIs and VOC to ensure strategy/changes are focused on the right areas to deliver the benefits enterprise wide;

With the business, Finance and Procurement stakeholders to determine customer needs and translates into performance requirements, identifies key performance indicators, VOC and sets targets for sub-process;

Monitor the performance of the Invoice to Settlement process - works to understand any sub-process issue root causes, identify improvement opportunities, and costs/benefits of implementing;

Understands overall cost to GSK of the Invoice to Settlement process, identifies key drivers, measures and sets targets;

Sponsor projects or initiatives to improve the Invoice to Settlement process, monitoring progress and ensures delivery;


Why You?

Basic qualifications:

• University degree/qualified accountant

• Experience in developing and executing standard processes globally across an organisation

• Internal and external experience of requisition to pay, specifically Invoice to Settlement process level

• Experience in strategy and business case development

• Experience driving significant global change and successfully implementing large scale transformation

•Industry knowledge of current and emerging requisition-to-pay technology, including detailed working subject matter expertise in Invoice to Settlement process technology

Preferred qualifications:
• Experience of achieving results through others

• Ability to use lean sigma techniques and principles

• Proven ability to effectively communicate and partner with senior management (e.g. CET, SVPs, VPs and Directors in Finance, Procurement, IT and the business)

• Proven ability to network internally and externally effectively

• Proven ability to advocate and influence at senior levels

• Proven ability to communicate the technically complex simply

Why GSK?:
At GSK, our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. Our three world-leading businesses research and deliver innovative medicines, vaccines and consumer healthcare products. We need a talented and motivated workforce to deliver against our strategy. To achieve this, we strive to attract the best people and to create an environment that empowers and inspires.

Contact information:
You may apply for this position online by selecting the Apply now button.

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